Where do you ship from?
We ship from our partnered warehouses & factories located in the USA, Australia, Germany, the United Kingdom, and China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
How long will it take for my items to arrive?
It will usually take 10-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
How long will it take to receive a tracking number?
It will take usually between 2-5 business days.
I live outside the USA, can I place an order?
You can place an order from any country, we ship Worldwide.
Is shipping really FREE?
Yes, shipping is Free Worldwide on most items. On some items, we have Free Shipping over $75 - they are clearly marked.
Where is your company located?
We have an office in the beautiful state of Virginia (USA) and supply partners located around the globe.
Which currency will I be charged in?
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive a receipt with an order number listed. Please contact us if you don't receive one within 24 hours.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to firstname.lastname@example.org
How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.
Is Checkout on this site safe and secure?
Yes, you can be absolutely sure that all purchases here are safe and secure.
If I enter my email address will you sell my information?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Will, I (the customer) have to pay customs?
For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
If you have other questions, please email us at email@example.com